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At Bella Galore, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you purchase our skincare products or interact with our website.
1. Information We Collect
We may collect the following types of personal information when you visit our website or make a purchase:
• Personal Identification Information: Name, email address, mailing address, phone number, payment information (credit/debit card details, PayPal, etc.).
• Purchase History: Information about the products you have purchased from us.
• Site Usage Information: Information about your interactions with our website, including browsing data, IP addresses, cookies, and device information.
• Health Information (optional): If you choose to share sensitive health-related information (such as skin concerns), we handle this with extra care and use it solely to recommend products or provide customer support.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
• To Process Orders: To fulfill your purchases, process payments, and ship products to your specified address.
• Customer Support: To respond to inquiries, resolve issues, and provide personalized recommendations based on your preferences.
• Marketing Communications: With your consent, we may send you promotional emails, newsletters, or special offers. You can opt-out of these communications at any time.
• Improve Our Services: We use customer feedback and site usage data to improve our products, website functionality, and overall customer experience.
3. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms. These third parties are obligated to use your information only for the purposes of performing services for us and are required to keep it confidential.
We may also share your information if required by law or in response to a valid legal request (e.g., to comply with a subpoena or court order).
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather information about site usage. Cookies help us remember your preferences and improve the performance of our site. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.
6. Your Rights and Choices
You have the right to:
• Access Your Information: You can request a copy of the personal data we hold about you.
• Update or Correct Your Information: If your personal details change or are inaccurate, you can update your account information.
• Delete Your Information: You can request that we delete your personal information, subject to certain exceptions (such as maintaining records for legal or business purposes).
• Opt-out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email we send you.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before sharing your personal information with them.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Bella Galore
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